{"id":34890,"date":"2019-02-13T11:23:41","date_gmt":"2019-02-13T11:23:41","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=34890"},"modified":"2022-05-20T05:10:42","modified_gmt":"2022-05-20T05:10:42","slug":"how-to-fix-windows-photo-viewer-cant-open-this-picture-problem","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-windows-photo-viewer-cant-open-this-picture-problem\/","title":{"rendered":"How to fix \u2018Windows Photo Viewer can&#8217;t open this picture\u2019 problem"},"content":{"rendered":"\n<p>Are you unable to open images in Windows Photo Viewer on Windows 10, 8, or 7 computers? Is it giving \u2018Windows Photo Viewer can&#8217;t open this picture\u2019 error?<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"1150\" height=\"606\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/11.png\" alt=\"Windows Photo Viewer can\u2019t open this picture\" class=\"wp-image-34891\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/11.png 1150w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/11-300x158.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/11-768x405.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/11-1024x540.png 1024w\" sizes=\"(max-width: 1150px) 100vw, 1150px\" \/><\/figure><\/div>\n\n\n\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Common_reasons_for_getting_Windows_Photo_Viewer_can8217t_open_this_picture_error\">Common reasons for getting \u2018Windows Photo Viewer can&#8217;t open this picture\u2019 error<\/a><\/li><li><a href=\"#Conclusion\">Conclusion<\/a><\/li><\/ul><\/div>\n<h2><span id=\"Common_reasons_for_getting_Windows_Photo_Viewer_can8217t_open_this_picture_error\"><strong>Common reasons for getting <em>\u2018Windows Photo Viewer can&#8217;t open this picture\u2019<\/em> error<\/strong><\/span><\/h2>\n\n\n\n<ul><li>Windows Photo Viewer is not updated<\/li><li>Image file is not supported by the program<\/li><li>Photo is corrupt<\/li><li>Picture has encryption<\/li><li>Software conflict on your computer<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\">6 Ways to fix Windows Photo Viewer can&#8217;t open this picture\u2019 problem <p>1. Update Photo Viewer<br>2. Open photo in different application<br>3. Convert image to different format<br>4. Repair image with a photo repair software<br>5. Uninstall mobile phone backup suite<br>6. Turn off Encryption in image file<\/p> <\/th><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3>Watch this video to know how to Fix \u2018Windows Photo Viewer can\u2019t open this Picture\u2019 error<\/h3>\n\n\n\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/_O1n0vIeXr8\" width=\"727\" height=\"409\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n\n\n<h3><strong style=\"color: #23282d; font-size: 1.4em; text-align: center;\">1. <u>Update Windows Photo Viewer<\/u><\/strong><\/h3>\n\n\n\n<p>Software updates can fix bugs and other issues. Thus, updating Windows Photo Viewer might fix the problem.<\/p>\n\n\n\n<p><strong>Steps to update your Windows Photo Viewer in Windows 10:<\/strong><\/p>\n\n\n\n<ul><li>Go to <strong>Start<\/strong>&gt;&nbsp;<strong>Settings<\/strong>&nbsp;&gt;&nbsp;<strong>Update &amp; Security&nbsp;<\/strong>&gt;&nbsp;<strong>Windows Update<br><\/strong><\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"802\" height=\"630\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/12-1.png\" alt=\"Update Windows Photo Viewer\" class=\"wp-image-34893\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/12-1.png 802w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/12-1-300x236.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/12-1-768x603.png 768w\" sizes=\"(max-width: 802px) 100vw, 802px\" \/><\/figure><\/div>\n\n\n\n<ul><li>Select <strong>Check for updates<\/strong><\/li><li>Check in the box next to the <strong>Photo Viewer<\/strong> Click <strong>Install&nbsp;Updates<\/strong><\/li><li>Wait until the updates finish and then <strong>restart&nbsp;<\/strong>the computer<\/li><\/ul>\n\n\n\n<h3><strong>&nbsp;2.&nbsp;&nbsp;<\/strong><strong><u>Open photo in different application<\/u><\/strong><\/h3>\n\n\n\n<p>Windows Photo Viewer supports only JPEG, TIFF, PNG, GIF, BMP, DIB,&nbsp;and WDP file formats.<\/p>\n\n\n\n<p>If the image file is of different format, open it in another supporting application. You can use Adobe Photoshop, IrfanView, Photo Retouch, Raw Image Viewer etc.<\/p>\n\n\n\n<h3><strong>3. <u>Convert image to different format<\/u><\/strong><\/h3>\n\n\n\n<p>When an image file format is not supported by Windows Photo Viewer, you can convert the file to JPEG, TIFF, or PNG which can be viewed in Windows Photo Viewer.<\/p>\n\n\n\n<p>This will fix the <em>\u2018<\/em><em>Windows Photo Viewer can&#8217;t open this picture\u2019<\/em> problem. However, this method will compress the large-sized high-resolution photos. But now you can at least view them in the program.<\/p>\n\n\n\n<h3><strong>4. <u>Repair image with a Photo Repair Software<\/u><\/strong><\/h3>\n\n\n\n<p>The image file might be corrupt if,<\/p>\n\n\n\n<ul><li>Unable to open in Windows Photo Viewer and other applications<\/li><li>Updating Windows Photo Viewer or converting to another file format didn\u2019t help<\/li><\/ul>\n\n\n\n<p>In such a case, try out a photo repair software because your photo is most likely corrupt, due to which it is showing the error.<\/p>\n\n\n\n<p>There are several photo repair software available online. Most of them work only on JPEG, TIFF, and PNG files and do not support camera raw images. A more comprehensive and effective solution is provided <strong>by <a href=\"https:\/\/www.stellarinfo.com\/photo-repair-software.php\">Stellar Repair for Photo<\/a> that not only repairs JPEG and TIFF but also repairs popular raw camera file formats like CR2, NEF, ORF, DNG etc.<\/strong> The software is secure and advanced enough to fix images that are broken, pixelated, grainy, or have grey bands, etc.<\/p>\n\n\n\n<p>The software can simultaneously repair unlimited photos of same or different formats.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarRepairforPhoto-B.exe \"><img src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2017\/02\/free-download-1.png\" alt=\"Free Download Stellar Photo Repair for Windows\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarRepairforPhoto-B.dmg.zip \"><img src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2017\/02\/free-download-mac-1.png\" alt=\"Free Download Stellar Photo Repair Mac Sierra\"\/><\/a><\/figure>\n\n\n\n<p><strong>Steps to repair corrupt pictures with Stellar Repair for Photo<\/strong><\/p>\n\n\n\n<ul><li>Download and run <strong>Stellar Repair for Photo<\/strong><\/li><li>Click <strong>Add File<\/strong><\/li><li>Click <strong>Repair<\/strong><\/li><li>Preview the repaired photos and click <strong>Save Repaired Files<\/strong><\/li><\/ul>\n\n\n\n<h3><strong>&nbsp;<\/strong><strong>&nbsp;5.&nbsp;<\/strong><strong><u>Uninstall mobile phone backup suite<\/u><\/strong><\/h3>\n\n\n\n<p>Have you recently updated your phone backup suite on PC? If yes, Windows Photo Viewer might not be able to open images due to this. The Android phone\u2019s default photo viewer might be facing a conflict with your computer\u2019s photo viewer.<\/p>\n\n\n\n<p>So, try to view photos after uninstalling the Android phone backup program on your computer.<\/p>\n\n\n\n<p><strong>Steps to uninstall smartphone backup software:<\/strong><\/p>\n\n\n\n<ul><li>Press&nbsp;<strong>Windows+R<\/strong>keys<\/li><li>Type <em>\u2018cpl\u2019<\/em> in dialog box and press&nbsp;<strong>Enter<\/strong><\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"410\" height=\"218\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/13.png\" alt=\"Run CPL Command on Command Prompt in Windows\" class=\"wp-image-34894\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/13.png 410w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/13-300x160.png 300w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><\/figure><\/div>\n\n\n\n<ul><li>In the&nbsp;<strong>Programs and Features<\/strong>window, find your phone\u2019s related program with its name (Nokia, Samsung, HiSuit of Huawei etc.), select, and click Uninstall<\/li><\/ul>\n\n\n\n<p>Now, check if Windows Photo Viewer is able to open your images. You can reinstall the phone suite, later.<\/p>\n\n\n\n<h3><strong>&nbsp;6.&nbsp;<\/strong><strong><u>Turn off encryption in image file<\/u><\/strong><\/h3>\n\n\n\n<p>Are you trying to open images imported from smartphone in Windows Photo Viewer? Smartphones have settings that encrypt photos, videos and other files. It might be possible that Windows Photo Viewer is unable to open encrypted image files.<\/p>\n\n\n\n<p>Try to fix \u2018<em>Windows Photo Viewer can&#8217;t open this picture\u2019<\/em> issue by turning off encryption in the image file.<\/p>\n\n\n\n<p><strong>Steps to turn off encryption in photos:<\/strong><\/p>\n\n\n\n<ul><li>Right click on the photo. Select <strong>Properties<br><\/strong><\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"300\" height=\"710\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/14.png\" alt=\"turn off encryption in photos - Select Properties\" class=\"wp-image-34895\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/14.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/14-127x300.png 127w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n\n<ul><li>Under the&nbsp;<strong>General<\/strong>&nbsp;tab, click <strong>Advanced<br><\/strong><\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"370\" height=\"518\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/15.png\" alt=\"turn off encryption in photos - Properties\" class=\"wp-image-34896\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/15.png 370w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/15-214x300.png 214w\" sizes=\"(max-width: 370px) 100vw, 370px\" \/><\/figure><\/div>\n\n\n\n<ul><li>Uncheck the box before <strong>Encrypt Contents to Secure Data<\/strong><\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" width=\"414\" height=\"520\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/16.png\" alt=\"Windows Advanced Attribute - Encrypt Contents to Secure Data\" class=\"wp-image-34897\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/16.png 414w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/02\/16-239x300.png 239w\" sizes=\"(max-width: 414px) 100vw, 414px\" \/><\/figure><\/div>\n\n\n\n<ul><li>Click <strong>OK<\/strong><\/li><\/ul>\n\n\n\n<h2><span id=\"Conclusion\"><strong>Conclusion<\/strong><\/span><\/h2>\n\n\n\n<p><em>\u2018<a href=\"https:\/\/www.stellarinfo.com\/blog\/fix-photos-cannot-preview-or-open-in-windows\/\">Windows Photo Viewer can&#8217;t open this picture<\/a>\u2019<\/em> error is not new. Due to limited file format support, users commonly face this problem. In such a case, converting the file type or viewing the pictures in different photo viewers resolves the issue. Often updating the application along with the Windows update helps.<\/p>\n\n\n\n<p>Apart from this, when you maintain smartphone backup on computer, the device backup suite on PC can cause the error. Try to view the images after uninstalling the Android phone backup suite. Sometimes, the imported images from Android phone do not open in the photo viewer because of the encryption settings. You can remove the encryption on the image file to view it in Windows Photo Viewer.<\/p>\n\n\n\n<p>When none of these troubleshooting methods works, it means the image itself is corrupt. A repair software such as <strong>Stellar Repair for Photo<\/strong> serves as the ideal solution for this situation. The software effectively repairs corrupt JPEG, TIFF, DNG, CR2, SRF, and other image file formats of DSLRs, camcorders, and action cameras etc. And it also works on an extensive variety of image corruptions including broken, pixelated, blurry images and more.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you unable to open images in Windows Photo Viewer on Windows&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-windows-photo-viewer-cant-open-this-picture-problem\/\">Continue reading <span class=\"screen-reader-text\">How to fix \u2018Windows Photo Viewer can&#8217;t open this picture\u2019 problem<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":34900,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[617],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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